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Talk to your ERP: how to query data, generate reports and automate processes by voice or text

Talk to your ERP: how to query data, generate reports and automate processes by voice or text

by Albert Lens | December 14, 2025 | AI for business

For decades: Enterprise systems such as ERPs, CRMs or internal applications have been at the heart of companies' operations. However, they have also become one of their biggest frictions: complex interfaces, endless menus, dependencies on the...
24/7 AI Agents: how to free up customer service without losing quality

24/7 AI Agents: how to free up customer service without losing quality

by Albert Lens | December 14, 2025 | AI for business

Intelligent customer service. Customer service is one of the most critical areas of any business. It is also one of the most costly in terms of time, resources and operational burden. Unanswered emails, repetitive calls, out-of-office inquiries, and...
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News

  • If your company uses AI to talk to customers, they have to notify you starting in August.
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  • AI First in 2026: Why Spanish Companies That Don’t Adopt This Approach Will Be Left Behind
  • Artificial Intelligence Training: why AI investment doesn’t work without training

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